COVID-19 Student Resources
While this is a challenging time, know that Purdue Fort Wayne is here to help you in any way possible. That’s why we assembled this list of resources. It contains a wide variety of information. If you need further assistance, contact Student Affairs at 260-481-6190 or email@example.com.
If you or another individual is in danger, call911 immediately. Here is local information you should keep handy:
- Fort Wayne Police Department emergency: 911
- Fort Wayne Police Department nonemergency: 260-427-1222
- University Police Department: https://www.pfw.edu/police, 260-481-6827
Internet Access (Off Campus)
Free Internet Access
Internet Essentials from Comcast is offering new customers two months of free services. Visit internetessentials.com or call 855-846-8376 (English) or 855-765-6995 (Spanish) for more information.
Free Wi-Fi Hotspots
Free Xfinity Wi-Fi hotspots will be available to anyone who needs them, including non-Xfinity internet subscribers. Find a hotspot at wifi.xfinity.com.
Data Plans and Support
T-Mobile is providing unlimited smartphone data to all current subscribers and is increasing the data allowance to students using their digital learning programs.
Verizon is temporarily waiving late fees and disconnections and will not terminate service due to economic circumstances to pay bills for 60 days.
The Pantry at Purdue Fort Wayne
The Pantry has two locations:
- Walb Union, Room G42 (Thursday: 10 a.m. to 2 p.m.)
- Student Housing Clubhouse: (Monday–Friday: noon to 2 p.m.; faculty and staff donations of food may be left in the vestibule just inside the front doors; please refrain from going inside the Clubhouse)
Community Harvest Food Bank
Go to communityharvest.org for information.
Salvation Army Food Pantry
Go to centralusa.salvationarmy.org/fortwayneIN for information.
Purdue Fort Wayne and IU Fort Wayne Students Who Have Children in K–12
The following links have information about food pick-up for your children while schools are closed:
- East Allen County Schools
- Fort Wayne Community Schools
- Southwest Allen County Schools
- Fort Wayne Parks and Recreation
Campus Health Clinic
Healthcare services include primary care, vaccinations, and sexual-health services. Please do not go to the Campus Health Clinic if you are experiencing COVID-19 symptoms. Instead, call your primary care physician, the Campus Health Clinic at 260-481-5748, or the Lutheran Health Hotline at 260-435-5050 for assistance. For more information, go to pfw.edu/clinic.
Student Assistance Program Counseling Services
Get access to a variety of short-term counseling services, available for no charge and located in the Campus Health Clinic. The 24-hour Counseling Hotline is 800-342-5653. For more information go to pfw.edu/get-support or call 800-342-5653.
Fort Wayne Citilink
If you need a ride to a local grocery store, clinic, etc., go to Fort Wayne Citilink for information. Citilink also offers demand-response van service for persons with disabilities. If you are experiencing severe symptoms of COVID-19 and need to go to the hospital, please call 911 for transportation.
Moving and Storage
U-haul is offering free 30-day storage for students who must suddenly move.
Collegeboxes is offering a kit of five standard shipping boxes to students for free.
Several labs have been configured for remote access. This means you’ll be able to access necessary software, storage, and resources remotely. To gain remote access, please consult the guide provided by Information Technology Services for students.
The hope is that these solutions will help ease some worries and provide some source of relief during these challenging times of adjustment. If you need further assistance, please contact the Help Desk at firstname.lastname@example.org or 260-481-6030.
To clarify, all physical campus computer labs are closed until further notice. This closure also applies to the 3-D Print Lab and Esports Lab.
You can rent an iPad through Student Government. For more information, contact Student Government at 260-481-6586 or email@example.com. Please be aware that there is a limited number of iPads available.
To rent a laptop, contact Helmke Library at 260-481-6505 or firstname.lastname@example.org. Please be aware that there is a limited number of laptops available.
For technology support, contact Information Technology Services at 260-481-6030 or email@example.com.
For tutoring information, go to pfw.edu/tutoring or call 260-481-5483.
Helmke Library and the Writing Center
Although Helmke Library is closed in compliance with Indiana’s stay-at-home executive order issued by Governor Eric Holcomb and will remain closed until further notice, all online services remain open. Please check the library’s blog for updates on services.
The following services are available:
- Virtual help through email and instant message chat services on the Ask-a-Librarian page: Monday–Friday, 8 a.m.–10 p.m.; Friday–Saturday, 8 a.m.–5 p.m.; and Sunday, noon–10 p.m. You can also schedule a virtual reference appointment with a librarian.
- Writing Center online consultations can be scheduled here.
- Digital resources, including e-books, full-text articles, and more, can be accessed through the library’s website.
- Topic, research, and specialty guides can help point you to the best online resources for your specific information needs.
- Document delivery services are available for journal articles and book chapters. Requests for physical books will be investigated for possible e-book purchase.
- Materials that are currently checked out have had their due date extended to July 1.
- Laptops currently checked out will be due on April 13. Although Helmke Library is closed to the public, Purdue Fort Wayne students can still borrow laptops from 10 a.m. to 4 p.m., Monday through Friday. Supplies are limited. Please email firstname.lastname@example.org with your name and the time you would like to pick up the laptop. When you arrive, library staff will meet you at the front door to check out the machine. Please bring your Mastodon card or other photo ID.
Assistance Working Remotely
If you need help, Information Technology Services has an FAQ section that addresses many needs.
You can withdraw from any and all courses beginning at 8 a.m. on Monday, April 13, through Friday, May 1, at 11:59 p.m. You are required to speak with your professor(s), academic advisor, and the Office of Financial Aid (if you’re currently receiving aid) before initiating the withdrawal.
With Priority Registration quickly approaching, please take a look at your resources in regard to registering for courses.
If you have general advising questions, send them to email@example.com. If you are a Purdue Fort Wayne student, get contact information for your academic advisor at go.pfw.edu. If you are an Indiana University Fort Wayne student, visit iufw.edu/contact.
General Student Support
If you don’t know where else to turn for resources, you can contact the CARE team at 260-481-6601. Learn more at pfw.edu/care.
Accommodations for Online Courses
Student Housing Questions
You can contact Student Housing at 260-481-4180 or firstname.lastname@example.org to get answers to your questions. You can also contact your on-call resident assistant.
Student Success and Transitions can help with questions you have but you’re not sure who to ask. Contact Student Success and Transitions at 260-481-0404 or email@example.com.
Free legal counseling is available via phone on Tuesdays and Thursdays from 10 a.m. to 1 p.m. Learn more and get contact information.
Graduating seniors, we know your college career likely did not end the way you wanted, but Career Services is here to help you with your job search—virtually, through résumé reviews and mock interviews. Log in to your goPFW account and click on the Career Development tab. In the Handshake box you’ll find directions on how to set up an appointment or a résumé review. We are also working on a way to connect you with employers virtually. Stay tuned for more information.
Student Affairs is available to help you with anything else you need to finish the semester successfully. Contact their office at 260-481-6190 or firstname.lastname@example.org.
Emergency Relief Funds for Students
A relief fund has been established to help students cover unforeseen living expenses due to the COVID-19 pandemic. Students in need are encouraged to initiate an eligibility review process by sending an email to the vice chancellor of student affairs at email@example.com.
Donations to the COVID-19 Student Relief Fund may be also made online at pfw.edu/give-now.Give Now
Online Support for Students
Looking for help with technology as your courses are moved online? Take a look at the following resources below:
Online Support for Faculty and Staff
Find resources to help you manage your courses as the university transitions to online work. Get to know the following resources:
- Faculty and Staff Working Remotely FAQ
- Information for moving your courses online
- Information Technology Services Help Desk
General information about community health and communicable disease may be found by visiting these websites:
- Allen County Department of Health
- Indiana State Department of Health
- Centers for Disease Control and Prevention
Purdue University has established a website with information and guidance applicable to the Purdue West Lafayette campus unless otherwise noted: